Real People, with Real Experiences
With over 5,000 happy customers, we are dedicated to preserving our excellent rate of customer satisfaction. Below are some comments made by past customers after having their replacement windows and doors installed by American Window Systems. We will do everything in our power to make sure you feel the same way when your home is completed. Please give us a call at (888)-808-5377 or fill out the form to the right for a FREE consultation and estimate.We want to express our appreciation!
Santa Rosa, CA
American Window Systems is dedicated in keeping their customers happy. I have been extremely pleased with my windows and will continue to refer you to family and friends.”
El Cerrito, CA
We couldn’t be more pleased with our new windows and doors. It has made a tremendous improvement in the overall appearance of our home. When the heat waves of summer and cold snaps of winter hit us, we’re looking forward to the experience of a more comfortable inside temperature.Our neighbors used your company and highly recommended you. Your representative, Judy Brandi, is knowledgeable, experienced, and efficient. Please understand, we have lived with the original windows (built in 1954) for the 40 years of ownership. Judy guided us with professional confidence and valuable reassurance to help us through this MAJOR remodel of our home.
I will close with kudos to your installation team, Ron and Rico. What an industrious pair! They arrived early and worked tirelessly throughout the day. They installed windows working through several sticky bushes and plants around our home without complaint. With all that ancient, brittle glass they removed from our home, we haven’t found a sliver of it. Their cleanup was immaculate! Their experienced craftsmanship is evident with the completion of the job. Thank you for helping to improve the quality of our senior years and helping to create a better legacy for our children and grandchildren.”
We are thrilled with our new windows. Your service was excellent – fast, clean, and courteous.
We had four estimates, but chose your 1) the price, but more importantly, the 2) presentation by Judy. She is an efficient and personable employee for American Window Systems.”
San Rafael, CA
My sister and I wanted to take this opportunity to let you know how pleased we are with our new windows and the work that was done by your company. The windows are beautiful and everything that we were expecting. You have a company that you must be very proud of creating.
First of all, Judy was highly recommended by our neighbor Linda after she had some windows replaced. Judy lived up to her reputation. She was a pleasure to work with when deciding what we needed and wanted done. Letting us know what was necessary and what wasn’t was much appreciated. There was no pressure and she certainly knows the rules, regulations and codes for the business she is in. She is very professional, competent, knowledgeable, organized, friendly and a definite asset to your company. The presentation was excellent with all of her samples, pictures, and demonstration. Every question was answered, even those we didn’t know to ask.
Second it was nice meeting you in person when you came and measured our windows. The two of you are also very professional and friendly.
Third and last your crew is great! They were on time and very efficient. We were somewhat skeptical that all ten windows with four of them being “cut downs” could be completed in only one day. We are still “awed” that they were done before the day was over. They were very methodical and worked very hard. When they were done the only evidence that they had been here were the beautiful new windows.
Thanks again and we will definitely recommend your company for anyone we know that needs new windows!”
We are thrilled with our new windows. Your service was excellent: fast, clean and courteous.
We had four estimates but chose yours: 1) the price, but most importantly 2) the presentation by Judy. She is an efficient and personable employee for American Window Systems.”
San Rafael, CA
Thank you for providing such great services. Your professional input helped tremendously in finalizing my choices in the windows. The installers were very professional and quick in the installation process. The windows gave a whole new look to the house and I love them. I look forward to working with you again in the near future and will definitely recommend your service to my friends and family. Thank you again.”
The new windows and door look very nice in the unit and my tenant is so pleased to have these important upgrades. We both want to compliment you on your staff and the excellent handling of the project. Judi Brandi was so knowledgeable and easy to work with, and her bringing samples of the vinyl product and the computer for quick calculations really simplified the decisions. Also, Ron and James were on time, very efficient, polite and good in communications – in short, a pleasure to have on premises.”
San Francisco, CA
We wanted to thank you and your employees that were involved with the ordering and installation of our new windows. From our first contact with Judi Brandi, who pleasantly and efficiently evaluated our window needs, offered suggestions and information about your products, and helped us to feel informed but not pressured. She left us with a printed quotation as she left, so we could refer to it as we contemplated our decision.
After we placed our order, any and all contacts with your office staff were handled pleasantly and politely and were kept notified of scheduling plans as the winter weather season permitted. Then the installers, James, Ron, and Stan, arrived on the scheduled date and, in just one day, completed the new window installation. They were conscientious workers, paying attention to the small details in each room.
We are extremely pleased with the experience we have had with American Window Systems. The new windows look beautiful and we know there will be many benefits showing up in our PG&E bills throughout the year. Thank you for all your help and for providing such fine service. We will happily recommend your company to others in the future.”
Corte Madera, CA
Thank you for providing a receipt for the windows installed by your firm and the warranty information.
I want to commend the crew that installed the windows. They arrived at the time they were expected, did a very professional job and cleaned all the work areas. I was truly amazed that they were able to complete the installation in one day. They were courteous and pleasant and it was obvious they knew their job. I would readily recommend you and your firm to anyone.
I would also like to commend Judy Brandi. She made a very professional presentation, responded to follow-up questions quickly and made several return visits regarding some minor issues. Judy visited us the day of the installation to inquire that things were going smoothly and followed up the next day to assure that we were pleased with the final results.”
San Rafael, CA
We just want thank you for the job your team did installing our new windows.
On December 29th Ron & his guys came on time, as scheduled and just worked incredibly hard until the job was done. They were businesslike and efficient…more so than any other “workers” we’ve ever had. Nice too!
We are very pleased with your company and will recommend it to others. Thanks!”
Your product knowledge, professionalism and competitive pricing are what sold us. The installers were accommodating and thoughtful, hardworking, and expertly installed our large custom windows with ease. We are very amazed at the proficiency of the Simonton Impressions product. Not only have our new vinyl windows added beauty and value to our home, most importantly, they have created at truly energy efficient environment.
We highly recommend American Window Systems, and their professional staff, for all quality window needs.”
We are so glad we chose American Windows for our replacement windows!! We love our new windows! They look great and make our home much more comfortable. Thank you. We were very impressed with your crew too!! They were all very professional. Zek in particular took time to explain the procedure and the product as well as overall operations. You will be highly recommended by the our family!”
I would like to take this opportunity to thank you for a job well done. I appreciate the manner in which Ron and Jason installed the windows and sliding door. They were efficient, neat and the results are excellent. After only a few days with the new windows and door the benefits are noticeable with less noise, easier operation, aesthetics, and efficiency.
I would be happy to refer any potential customers to your company.”
I want to express my thanks to your installers, Rico and Peter. They arrived on time, were extremely careful, and completed the job promptly. They performed very professionally and were extremely courteous. Please let them know what great representatives they are for your company. I highly recommend your firm to all my friends.”
On November 8th, a crew of men put windows in my house. They were GREAT! They had a great attitude, worked hard all day and my windows look fabulous. I got up this morning to turn on the heat and then realized I wasn’t cold. Thanks for having an excellent product and a top-notch team to put it in. Judi Brandi was wonderful too. I had 3 estimates and went with you. Thank you!”
San Rafael, CA
Recently we had the windows in our home replaced by your company. This letter is to express our appreciation for the outstanding performance by your employees. Starting with consultant Judi Brandi, and the installation crew, the process was explained in detail and went off precisely as planned.
The workmanship was outstanding and everyone was very professional. We are amazed with the difference it has made to our home. Street noise is virtually non-existent and the heater runs so much less now. This is the best investment we could have made. We trust you will convey our appreciation and thanks to all personnel involved in this project. We couldn’t be happier. THANK YOU!”
We are so pleased with our new windows. They are fabulous! Your crew did such a nice job. They were actually fun to watch—such teamwork. It is difficult to find such high quality products and workmanship these days, and we really appreciate the job you did.
We have had numerous compliments on our windows and the excellent workmanship. The guy from Morgan Alarm, who reinstalled the security system, couldn’t stop talking about the great work. A lady from Home Depot came out to measure the windows for new blinds and she was also very impressed. Thanks again.”
In this day and age of increasing complaints about contractor services and products, I would like to commend you on your professionalism and quality service. From the beginning, your sales representative Judi, was not only delightful to work with but the most professional of any of the representatives that gave us service bids. I appreciated her prompt returning of phone calls and efforts to give us the best prices possible. We very much enjoyed, as well, the personal touch of having you, the owners, come to our home for measurements.
In addition, your secretary was always very pleasant over the phone. She always kept us updated on the status of our order and was very accommodation to our schedule. Finally, your work crew was exemplary! Not only were they friendly and courteous, but they did their installation so quickly and quietly that I hardly knew they were here. When our young son in advertently stepped on some of the wet calking strip and tracked it across our deck, one of your crew took the initiative to clean it up! Now that is what I call service beyond the call of duty!!
As my husband and I continue to work with a variety of companies during our remodel, our dealing with you has been nothing less than rewarding, pleasant and stress-free. Thank you for your quality work.”
The windows your company installed in my home look great. I would like to thank both of you and the entire crew that contributed to the project: Ron, Jason, Felipe, Rico, and Brady. All five of these fine gentlemen worked extremely hard on the project and should be recognized for their efforts.
Several people have commented to me on how great the windows look. I am quick to brag about the quality of work your company does and of course highly recommend your services to these people. Thank you again for providing a great product at a great price.”
I wanted to take a moment to let you know how happy and satisfied we are with the window replacement that you did for us. The windows/doors themselves are of a very high quality, and the installation was most professional.
To give credit where credit is due:
It was a pleasure to work with Judi. She went out of her way to see that we got what we needed, in the timeframe that worked best for us. She is extremely well organized, personable, and provided us with excellent references to contact. She is an asset to your company, and I hope that you value her accordingly.
Sam, Zeke, and Jason were also pros. They tackled a job that we thought would take at least two days and made mincemeat out of it. They were super-conscientious about clean-up, made every effort to speed the job on the way, showed up early, and made what could very easily have been an ordeal for us into a walk in the park. Sam, especially, was most cooperative. He worked closely with us, advising on the placement of the sliding door in the dining room. This resulted in the least amount of work for us to finish off the siding and the interior, for which we were extremely grateful.
Forethought, planning, organization, knowing-your-stuff, and people skills: we have nothing but glowing words of appreciation for the entire crew at AWS, and will certainly recommend your company to anyone of our acquaintance that is in need of windows. If you would like to use my name as a reference, I am more than happy to offer it.”
American Window Systems has exceeded our expectations for our eleven replacement windows and one sliding door, and we would be happy to recommend you to other potential customers. Judy is an excellent sales person. She was referred to us by a former customer and was all she was advertised. She visited us promptly after we called her, and was very knowledgeable and professional. We signed our contract on her initial visit. She was also extremely helpful with the permitting process, and we had no problems with the inspection. Ron, Rico, and Michael did an excellent installation. They were fast, efficient, and professional. They were prompt, answered all of our questions, removed and replaced the blinds for us, and were very careful of our furnishings. They are a credit to American Window Systems.”
My husband and I want to thank you for the wonderful job your company did replacing our windows! Our large front window is beautiful! We are so pleased! Thank you for all your care, concern, and hard work. We appreciate it all! Please feel free to use us as a reference.”